• Production Engineering, Semester 3, position 2

The objective of this course is to acquire knowledge and skills necessary for solving theoretical and practical problems in the field of quality management of products and services, that are necessary for successful scientific-professional work of students and engineers in production engineering. Students should: to master the basic terms, the definition of quality and the development of systematic approaches to improving quality; to get familiar with analytical methods of quality management and statistical techniques of quality engineering; acquire knowledge from statistical methods of quality management; acquire skills from experimental methods of quality management; to get familiar with the quality standards, requirements and the implementation of the ISO 9000 series.

After successfully completion of this course, the students should be capable to: determine and define the scope of quality management in an industrial environment; classify, rank, analyze and evaluate the importance of quality characteristics; calculate the partial and total processing error for a particular technology and processing conditions and analyze the accuracy of the process; design and application of statistical quality engineering techniques for concretely production conditions: get static sheet, control card and acceptance plan; generate a measurement protocol on a measuring machine, execute measurement and analyze the measurement results; interpret, application and document requirements ISO 9OO1 for the organization; prepare and implement a TQM project for the organization.

Theoretical teaching embraces ten units: 1. Definition of product quality in the business or technological system. Definition of quality management. Development of systematic approaches to quality improvement. 2. Analytical method of quality management. Analysis and synthesis of machining errors. 3. Errors of machining due to elastic deformation of the machining system. Compensation methods. 4. Errors of machining due to thermal deformation of the machining system. Machining errors due to wear and fabrication errors. Tool regulation errors. 5. Statistical methods of quality management. Method of layout curve analysis. Control charts. 6. Acceptance plan, definition, classification, application. 7. Measuring chains. Measurement and inspection. 8. Planning of measurement and inspection on CMM. 9. ISO 9001 - requirements and applications. ISO 9001 - certification. ISO 9001 for small and medium organizations. 10. Total quality management. Quality Awards.

Practical teaching embraces seven units: six auditory and one laboratory exercises, as well as seminar work in the area of quality standards. The content of auditory exercises is as follows: 1. Linear regression; 2. Analytical method - first part; 3. Analytical method - second part; 3. Testing the hypothesis; 4. Control charts; 5. Acceptance plan; 6. Measuring chains. The topic of the laboratory exercise is: The example of preparation for inspection on the CMM, simulation and generation of the measurement protocol. Development of six individually computational tasks from engineering analysis and synthesis using the quality engineering techniques. Quality management in practice - discussion and workshop (optionally, visit to the selected factory and familiarization with the functioning of ISO 9001 in practice).

Defined by curriculum of study programme.

1. Stojadinovic, S. (2022), Quality Management, handouts for each lecture. 2.The instruction for making individually tasks and seminar work. 3. The monograph in the field of quality and production metrology. 4.The web site of the course. 5. Facility and technical equipment: Laboratory for production metrology and TQM.

Total assigned hours: 75

New material: 20
Elaboration and examples (recapitulation): 10

Auditory exercises: 14
Laboratory exercises: 3
Calculation tasks: 5
Seminar paper: 8
Project: 0
Consultations: 0
Discussion/workshop: 0
Research study work: 0

Review and grading of calculation tasks: 1
Review and grading of lab reports: 0
Review and grading of seminar papers: 1
Review and grading of the project: 0
Test: 4
Test: 4
Final exam: 5

Activity during lectures: 10
Test/test: 30
Laboratory practice: 0
Calculation tasks: 25
Seminar paper: 5
Project: 0
Final exam: 30
Requirement for taking the exam (required number of points): 30

Stanic, J. (1995), Products quality management - methods I, Faculty of Mechanical Engineering, Belgrade /in Serbian/; Stojadinovic, M.S., Majstorovic, D.V. (2019), An Intelligent Inspection Planning System for Prismatic Parts on CMMs, Springer International Publishing, 978-3-030-12806-7.; Majstorovic, V. (2000), Products quality management I, Faculty of Mechanical Engineering, Belgrade /in Serbian/; Stanic, J. (1992), Products quality management - methods II, Faculty of Mechanical Engineering, Belgrade /in Serbian/; Durakbasa, N., Osanna, H. (2009), Quality in Industry, Abteilung Austauschbau und Messtechnic, Wien